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Business
Etiquette
Available
as a workshop, private consultations and coaching
“Studies indicate that more business is lost through a lack
of manners than a lack of knowledge.”
Gracious manners expand your business and social pleasure and success
because these skills allow you to feel more relaxed and confident.
Refined behaviour is also a value by which we determine a
person’s social and educational background.
| Corporate benefits of a courteous staff: |
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Improved
customer relations |
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Increased
quality of life in the workplace |
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Enhanced
team building and relationships |
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Reflection
of high values and integrity |
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Boosted
productivity and profitability |
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Better
company morale |
| Etiquette skills: |
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Business
introductions |
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Hosting a
business lunch |
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Business
cards |
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Breaking
bread |
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Making/keeping
appointments |
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Eating
difficult foods |
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Reception
area etiquette |
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Signaling
your waiter |
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Civility
– everyday courtesy |
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Reading your
place setting |
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Cell
phones |
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Formal
dining etiquette |
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Elevator
courtesy |
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Giving/receiving
toasts |
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Scents
& sensitivity |
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Eliminating
common errors |
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Boardroom
behaviour |
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Tipping
guidelines |
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Gender
interactions |
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Gifts -
when/why |
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Receptions,
networking |
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Image
related etiquette |
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Our
formal
dining tutuorials
have been
very
successful for
corporate teams,
in private schools,
as well as
attention-getting,
educational
fundraising
events!
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“It
is impossible to estimate how many good ideas are abandoned every day
as a result of difficult-to-manage relationships”
John P. Kotter
Harvard Business School
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