Cross-Cultural Training

Available as a workshop, private consultations and coaching

The text and subtext of words and the emphasis placed on each word can completely change the meaning. To help professionals from other cultures adapt more quickly and comfortably, we offer programs that provide everyday communication skills, body language and manners based on North American values.

Skills to maximize confidence and professional effectiveness:
How to graciously introduce yourself and initiate conversations
How to perform correct business introductions
How to execute an effective handshake with men and women
3 main trust building skills
Gender interactions in business/social situations
The importance of gender neutral topics
Excellent listening skills
How to show interest through body language
Effective networking skills
North American body language, facial expressions and gestures
The subtext meaning in words and phrases
How to politely withdraw from others in networking and social situations
How to host a client lunch
How to manage multiple course formal dinners
How to propose and respond to a toast
Gift etiquette in business situations
Electronic etiquette
Respect for personal space
Inclusive/exclusive body language
North American grooming principles
How to build a wardrobe to support your goals


“In the middle of difficulty lies opportunity.”
Albert Einstein

 
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