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True
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False
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| 1. |
Assertiveness is a very important skill in your professional and your personal life. |
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| 2. |
Answering your cell phone call takes priority
over business and social situations. |
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| 3. |
Business casual means wearing anything other
than a formal suit. |
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| 4. |
One quarter of the world’s population
use a knife and fork to eat. |
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| 5. |
If you leave the table before you have finished
your meal your serviette is placed on the right side
of your plate. |
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| 6. |
When a man and woman reach a door together the
woman should wait for the man to open it. |
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| 7. |
When you have finished your meal your knife and
fork are placed on your plate in a specific way. |
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| 8. |
Emotional intelligence cannot be taught. |
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| 9. |
The proper time to arrive for a scheduled
meeting is at the given time. |
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| 10. |
20% of the population does not know how to
properly shake hands. |
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| 11. |
It is not proper etiquette to tell a person if
he/she has food residue on his/her face. |
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| 12. |
Emails are just as acceptable as a handwritten
note for sending a thank-you. |
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| 13. |
Emotional intelligence skills are vitally
important for the effective management of people. |
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| 14. |
The scale of your jewellery should relate to
your facial features and body size. |
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| 15. |
With casual clothing any style of shoe is
appropriate. |
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